Privacy Policy

This Privacy Policy describes how Salem Capital LLC (“Salem Capital,” “we,” “us,” or “our”), which operates salemcapitalgroup.com and markets as Salem Capital Group, collects, uses, and shares information when you visit our website, contact us, or apply for business funding.

Information we collect

We may collect:

• Contact and identity information you provide, such as name, phone number, and email address.
• Business information, including business name, industry, revenue, time in business, funding needs, and related details you submit in an application or inquiry.
• Communications you send us by form, email, phone, or text message.
• Technical and usage data, such as IP address, browser type, device information, referring pages, and cookies or similar technologies used to operate and improve the site.

How we use information

We use the information we collect to:

• Respond to inquiries and provide customer service.
• Evaluate funding requests and communicate about application status and underwriting.
• Operate, secure, and improve salemcapitalgroup.com.
• Send service-related notices by phone, email, or SMS (text message), where permitted.
• Send marketing or promotional messages only if you have opted in to receive them.
• Comply with legal obligations and enforce our terms.

Text messaging (SMS)

If you provide a mobile number and consent to receive texts, Salem Capital LLC may send SMS messages related to your inquiry or application, including application status updates, funding updates, and other service notifications. Marketing or promotional texts are sent only if you separately opt in.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. You may also opt out by contacting us at the email or phone below.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

After you opt out of SMS, we may retain your mobile number and related records as needed to honor your request, prevent further marketing texts, and for legitimate business, legal, or compliance purposes. Opting out of SMS does not automatically delete all account or application records.

How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our website, forms, communications, hosting, and business operations, under appropriate confidentiality obligations.
• Funding partners or vendors involved in evaluating or fulfilling a commercial funding request, when necessary to process your inquiry or application.
• Authorities when required by law, legal process, or to protect rights, safety, and security.

As stated above, mobile information and SMS opt-in/consent data are not shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and similar technologies

We and our service providers may use cookies or similar technologies for site functionality, analytics, and security. You can control cookies through your browser settings; disabling cookies may affect some site features.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including servicing inquiries and applications, resolving disputes, enforcing agreements, and meeting legal, accounting, or compliance requirements. SMS consent and opt-out records may be retained as described in the Text messaging section.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure.

Children

This website and our services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

Your choices

You may update contact details, ask questions about this policy, or request access or correction of information we hold about you by contacting us. For SMS, reply STOP to unsubscribe or HELP for help.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

Contact us

Salem Capital LLC (operating salemcapitalgroup.com / Salem Capital Group)
Email: harrison@salemcapitalgroup.com
Phone: (786) 397-3527
Address: 33 SW 2nd Ave, PH2, Miami, FL 33132

This Privacy Policy is hosted on salemcapitalgroup.com.